Last updated: [08-october-2025]

1. Introduction

Pixle Digital Agency (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pixledigital.com or engage with our services.

By accessing our website or providing your personal data, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly:

• Name, company name, and contact details (email address, phone number).

• Details submitted through our contact form, quotation requests, or project inquiries.

• Any other information you voluntarily provide when communicating with us.

b. Automatically Collected Information:

• IP address, browser type, device information, and operating system.

• Pages visited, time spent on the website, and referral URLs.

• Cookies and similar tracking technologies (see Section 8).

3. How We Use Your Information

We process your personal data for the following purposes:

• To respond to your inquiries or requests submitted via our website.

• To provide and improve our services, including animation, video production, web design, and marketing solutions.

• To send administrative information, such as updates and service-related communications.

• To comply with legal obligations or enforce our terms and conditions.

• For analytical purposes to improve website performance and user experience.

4. Legal Basis for Processing (For EU Users)

Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases for processing your personal data:

• Consent: When you voluntarily provide information via forms or cookies.

• Contractual Necessity: When processing is required to fulfill a service or project.

• Legitimate Interest: For internal business operations, analytics, and marketing (in a manner that does not override your rights).

• Legal Obligation: When required to comply with applicable laws or regulations.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.

6. Disclosure of Information

We do not sell, rent, or trade your personal information.
However, we may share data with:

• Trusted third-party service providers who assist us in operating our business (e.g., hosting providers, analytics platforms, email services).

• Legal authorities when required to comply with legal obligations or respond to lawful requests.

• Business partners or subcontractors involved in project delivery, bound by confidentiality obligations.

7. International Data Transfers

As a global company, your information may be transferred to and processed in countries outside your country of residence. Where required, we ensure that such transfers comply with applicable data protection laws and include appropriate safeguards such as Standard Contractual Clauses (SCCs).

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content.
You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if available).

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

10. Your Rights (For EU and Other Jurisdictions)

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal information (“right to be forgotten”).

• Restriction: Request limitation of data processing.

• Data Portability: Request a copy of your data in a structured, commonly used format.

• Objection: Object to certain processing activities, including direct marketing.

To exercise these rights, please contact us at [email protected].

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review their respective privacy policies.

12. Children’s Privacy

Our services are not directed toward children under the age of 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us for prompt removal.

13. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last updated” date. Continued use of our website constitutes acceptance of these changes.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Pixle Digital Agency
Website: www.pixledigital.com
Email: [email protected]
Address: Level 2, CNN Tower-2, Dubai Media City, Dubai, UAE.