1. Introduction

Welcome to Pixle Digital Agency (“we,” “our,” “us”). By accessing our website at www.pixledigital.com or engaging with any of our services, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services. If you do not agree to these Terms, you must not use our website or services.

2. Services

Pixle Digital Agency provides a range of creative and digital services, including but not limited to:

• Animation and motion graphics production
• Video production and post-production
• Web design and development
• Digital marketing and advertising solutions
• Branding and visual identity design

The scope, timeline, deliverables, and pricing for any specific project will be agreed upon in a separate written agreement, proposal, or statement of work between you and Pixle Digital Agency.

3. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited activities include:

• Transmitting any unsolicited or unauthorised advertising or promotional material.
• Attempting to gain unauthorised access to any part of our website or systems.
• Engaging in any conduct that is unlawful, harmful, threatening, abusive, or defamatory.
• Using automated tools to scrape, crawl, or extract data from our website without prior written consent.

4. Intellectual Property

4.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, animations, and software, is the property of Pixle Digital Agency or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4.2 Client Deliverables

Upon receipt of full payment for a project, intellectual property rights in the final deliverables will be transferred to the client as specified in the relevant project agreement. Pixle Digital Agency retains the right to display completed work in its portfolio and promotional materials unless otherwise agreed in writing.

4.3 Third-Party Assets

Where third-party assets (fonts, stock images, licensed software, etc.) are incorporated into deliverables, the client is responsible for ensuring continued compliance with the applicable third-party licences.

5. Payments and Fees

All fees, payment schedules, and invoicing terms will be outlined in the applicable project agreement or proposal. Unless otherwise stated:

• A deposit or upfront payment may be required before work commences.
• Invoices are due within the payment period specified in the project agreement.
• Late payments may incur interest charges or result in suspension of work.
• All prices are exclusive of applicable taxes unless stated otherwise.

Pixle Digital Agency reserves the right to withhold delivery of final files until all outstanding payments have been received in full.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project. This obligation survives the termination of any project agreement. Pixle Digital Agency will not disclose your confidential business information to third parties except as required by law or with your prior written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Pixle Digital Agency shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
• Any loss of profits, revenue, data, goodwill, or business opportunities.
• Any errors, interruptions, or unavailability of the website or services.

Our total aggregate liability to you in connection with any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to Pixle Digital Agency in the three (3) months preceding the claim.

8. Warranties and Disclaimers

Our website and services are provided on an “as is” and “as available” basis. While we strive to maintain accuracy and quality, Pixle Digital Agency makes no representations or warranties of any kind, express or implied, regarding:

• The completeness, accuracy, or reliability of any content on our website.
• The fitness of our services for a particular purpose.
• That the website will be uninterrupted, error-free, or free from viruses or harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless Pixle Digital Agency, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with:

• Your violation of these Terms.
• Your use of our website or services in an unlawful manner.
• Any content or materials you provide to us that infringe the rights of a third party.

10. Termination

Either party may terminate a project agreement in accordance with the terms specified therein. Pixle Digital Agency reserves the right to suspend or terminate access to our website and services, without prior notice, if we reasonably believe you have violated these Terms or applicable law. Upon termination, any outstanding payments for work completed shall remain due and payable.

11. Third-Party Links and Services

Our website may contain links to third-party websites or integrate third-party tools and services. These are provided for your convenience only. Pixle Digital Agency does not endorse and is not responsible for the content, privacy practices, or availability of any third-party sites or services. Your use of third-party services is governed by their respective terms and conditions.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in the Privacy Policy, available at www.pixledigital.com.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the regulations applicable in Dubai. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

14. Changes to These Terms

Pixle Digital Agency reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with any applicable project agreements and our Privacy Policy, constitute the entire agreement between you and Pixle Digital Agency with respect to your use of our website and services, and supersede all prior communications, representations, or agreements.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Pixle Digital Agency

Email: [email protected]

Address: Level 2, CNN Tower-2, Dubai Media City, Dubai, UAE